Our Claims Leadership

Claims Leadership Team

Tony Rai

Group Chief Claims Officer

Jon Steer

Deputy Group CCO and Group Head of Reinsurance Claims

Lee Elliston

Chief Operating Officer, Group Claims

Robin Stevenson

Head of UK & Syndicate Claims

Global Heads of Portfolio/Claims Service Management

The Global Heads collaborate and bring a wealth of experience across all lines together, using technical knowledge & data insight to create service outcomes and support the development of products and risks, doing so whilst understanding the needs of our brokers, clients, and people.
They act as a sounding board for senior management and the Claims executives to be able to understand the needs of both our clients and our people

First Party Insurance Claims

Inland and Ocean Marine, U.S. Property

FinPro Insurance Claims

Financial Institutions, Directors & Officers, Transactional Liability, Professional Liability, Cyber

Kevin Igoe

SVP, Global Head of First Party Insurance Claims

t: +1 617-938-9040

Christopher Hughes

Global Head of FinPro Claims

t: +44 20 7184 8588

Casualty Insurance Claims

Opioid, Class Action Litigation, Toxic Tort, Construction Defect, Trucking, Catastrophic Loss, Concert Venue Mass Injury, Mass Shootings, Train Derailments

Specialty Insurance Claims

Crisis Management, Credit & Political Risks, UK Construction & Property, Natural Resources & Construction, Specie

Greg Irons

SVP, Global Head of Casualty Insurance Claims

+1 617 532 7838

Nick Brindley

Global Head of Specialty Insurance Claims

+44 20 7184 8054

Property Reinsurance Claims

Catastrophe, Per Risk, XOL, Proportional, Retro, Facultative

Specialty Reinsurance Claims

Marine, Energy, Terror & Political Violence, Nuclear, Mortgage, Engineering, Agriculture, Product Recall & Contingency, Contingency, Film Finance

Liz Garcia

Global Head of Property Reinsurance Claims

+1 441 297 9389

Louise Pepper

Global Head of Specialty Reinsurance Claims

+44 20 7184 8739

Casualty Reinsurance Claims

US Primary, Excess, Railroad and Environmental, Bermuda Excess Casualty, and International Excess Casualty, UK Employer & Public Liability Claims

Claims Service Management

Group third party expert and vendor management, inclusive of TPAs, MGA’s, and Outsourcing, in support of all Insurance and Reinsurance lines of business

Joe Fitzgerald

Global Head of Casualty Reinsurance Claims

+44 20 3900 5679

Aliza headshot

Aliza Crotch-Harvey

Head of Claims Service Management

+44 20 7184 8063